Privacy Policy

At Oman Wholesale Store, we respect your privacy and are committed to protecting the personal information of our customers and business partners. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

 

1. Information We Collect

When you interact with our website, download price sheets, or place wholesale orders, we may collect the following information:

  • Business Information: Company name, business type, trade license (if provided)
  • Personal Information: Name, email address, phone number, WhatsApp
  • Order Details: Products ordered, quantity, delivery address
  • Technical Data: IP address, browser type, device information, website usage analytics

All information is collected voluntarily and only for purposes directly related to providing our services.

 

2. How We Use Your Information

We use collected information for:

  • Processing and fulfilling your wholesale orders
  • Sending price sheets, invoices, and delivery updates
  • Providing customer support and responding to inquiries
  • Improving our website, products, and services
  • Communicating promotions, updates, or marketing information (only if you opt-in)

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only:

  • With suppliers or shipping partners for order fulfillment
  • When required by law or regulatory authorities
  • With trusted service providers assisting us with marketing, CRM, or analytics, who are bound to keep your information secure

 

4. Data Security

We take the security of your personal and business data seriously:

  • Data is stored securely on Shopify servers and encrypted during transmission
  • Access to personal information is limited to authorized personnel only
  • We implement technical and organizational measures to protect against unauthorized access, alteration, or loss

 

5. Your Rights

As a business or individual providing information to us, you have the right to:

  • Access the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at the details below.

 

6. Cookies & Tracking

  • Our website uses cookies and similar technologies to improve user experience, track website performance, and gather anonymized analytics.
  • Cookies do not collect personal identifying information without your consent.
  • You may disable cookies in your browser settings, but this may affect site functionality.

 

7. Retention of Data

  • We retain personal and business information only as long as necessary for order processing, legal compliance, and business operations.
  • Marketing data is stored until you opt-out or request deletion.

 

8. Contact Us

For privacy inquiries, data requests, or concerns, please contact:

  • WhatsApp / Phone: +968 9852 6506
  • Support Hours: Sunday–Thursday, 9:00 AM – 5:00 PM

 

By using Oman Wholesale Store, you agree to this Privacy Policy. We are committed to protecting your information while providing high-quality wholesale services across Oman and the GCC.